Call Forwarding and routing incoming calls | Wireless from AT&T, formerly Cingular

Call Forwarding and routing incoming calls | Wireless from AT&T, formerly Cingular

Call Forwarding lets you forward your incoming wireless calls to another phone number. Airtime charges, plus any applicable long distance and/or roaming charges, are incurred for calls forwarded via the wireless network.

With Call Forwarding activated:

• You can continue to make outgoing calls from your telephone. Incoming calls will be forwarded.
• When the telephone number to which your calls are being forwarded is busy, callers to your number will receive a busy signal.
• To change the number to which your calls are forwarded, deactivate the feature. Then, follow the activation instructions to enter the new number.

Call Forwarding is included on all AT&T and former AT&T Wireless rate plans. Forwarded calls are billed airtime from the time the call is answered until it is ended. Each call forwarded may receive, depending on your location, per minute/per call or interconnect charges based on where the call is forwarded. Long Distance charges apply if the call is forwarded to a long distance number. If you are on a former AT&T Wireless rate plan, call forwarding minutes may not apply to your included minutes.

Customers on Former AT&T Wireless Plans

If you are using a phone purchased from the former AT&T Wireless, you may use the following additional Call Forwarding features:

• Call Forward Immediate—Send all calls to another number instantly.
• Call Forward Busy—Send calls that reach a busy signal to another number.
• Call Forward No Reply—Send calls that go unanswered on your wireless phone to another number.
• Call Forward Not Reachable conditions (GSM phones only)—Send calls elsewhere if your phone is off or not in the service area.

Using Call Forwarding

Call Forwarding remains active until you deactivate the feature. Call Forwarding overrides voice mail, when applicable.

To activate and deactivate Call Forwarding, follow the instructions based on the wireless network used by your phone.

Activate Call Forwarding
GSM Phones
AT&T Customers	Former AT&T Wireless Customers
Scroll through the menu and select Settings. Scroll down and select Call Settings. Select Forwarding. Scroll down and select the appropriate Forwarding option. Example: Forward all voice calls or Forward when available. Follow the menu prompts and enter the 10-digit number to which your calls should be forwarded. Select OK.	Immediate Call Forwarding: Dial *21* plus the 10-digit number to which your calls should be forwarded and #. Press Send. Busy Call Forwarding: Dial *67* plus the 10-digit number to which your calls should be forwarded and #. Press Send. Call Forwarding No Reply: Dial *61* plus the 10-digit number to which your calls should be forwarded and #. Press Send. Call Forwarding Not Reachable: Dial *62* plus the 10-digit number to which your calls should be forwarded and #. Press Send.
TDMA Phones
AT&T Customers	Former AT&T Wireless Customers
Dial the TDMA Code based on where you are: Most locations - *72 Arkansas, Austin, Chicago, Houston, Indianapolis, St. Louis, Washington D.C., and Upstate New York - *71 Dial the 1 plus the 10-digit phone number to which your calls should be forwarded. Press Send.1 Listen for the confirmation tone indicating that the feature was activated. Press End.1	Immediate Call Forwarding: Dial *71 and the 10-digit number to which your calls should be forwarded. Press Send. Call Forwarding Busy: Dial *73 and the 10-digit number to which your calls should be forwarded. Press Send. Call Forwarding No Reply: Dial *74 and the 10-digit number to which your calls should be forwarded. Press Send.

¹The Send and End buttons may vary from phone model to phone model. It may say Yes, Talk, or OK. It may also display a picture of a green handset.

Note: You cannot forward to toll-free numbers. Not all 10-digit numbers accept forwarded calls and not all 10-digit numbers are compatible with this service.

Deactivate Call Forwarding
GSM Phones
AT&T Customers	Former AT&T Wireless Customers
Scroll through the menu and select Settings. Scroll down and select Call Settings. Select Forward. Select Cancel. Select OK.	Turn off all Call Forwarding: Dial #002#. Press Send. Immediate Call Forwarding: Dial #21#. Press Send. Call Forwarding Busy: Dial #67#. Press Send. Call Forwarding No Reply: Dial #61#. Press Send. Call Forwarding Not Reachable: Dial #62#. Press Send.
TDMA Phones
AT&T Customers	Former AT&T Wireless Customers
Dial the TDMA Code based on where you are. Most locations - *73 Arkansas, Austin, Houston, Indianapolis, Philadelphia, and Tulsa - *710 South Texas - *62 Boston - *723 Dial the 1 plus the 10-digit phone number to which your calls should be forwarded. Press Send.1 Listen for the confirmation tone indicating that the feature was activated. Press End.1	Turn off all Call Forwarding: Dial #002#. Press Send. Immediate Call Forwarding: Dial *710. Press Send. Call Forwarding Busy: Dial *730. Press Send. Call Forwarding No Reply: Dial *740. Press Send.

¹The Send and End buttons may vary from phone model to phone model. It may say Yes, Talk, or OK. It may also display a picture of a green handset.

TO DEAL WITH SPRINT:

1)ADD A PHONE

2)CHANGE THE ADMINISTRATIVE LINE TO THE NEW NUMBER

3)PORT AWAY THE LINE I WANT TO MOVE

4)SPRINT WILL CHARGE ME $150 UNTIL 10/2009